Privacy

Who is responsible

Long Term Solutions CommV, Hof van Obbergenstraat 4, 1852 Grimbergen, Belgium (BE 1029.403.590) is responsible for the personal data described here. Questions: hello@longtermsolutions.eu.

No cookies, no tracking

This website sets no cookies and uses no analytics, advertising or social media trackers. The fonts are served from this website itself, not from Google or another third party.

Contact form and e-mail

When you use the contact form, we receive your name, e-mail address, company name (if you fill it in) and your message. We use them only to answer you and, if it leads to an assignment, to prepare and carry it out. The legal basis is taking steps at your request before a possible contract, and our legitimate interest in answering messages.

The form sends your message to us as an e-mail through Brevo (Sendinblue SAS, France). It arrives in our mailbox at Google (Gmail). Google may process data outside the EU, under the safeguards of the EU-US Data Privacy Framework and standard contractual clauses.

We keep correspondence that doesn't lead to an assignment for at most two years. Correspondence that is part of an assignment is kept as long as the law requires for business records (in Belgium, up to ten years).

Abuse protection

To stop automated spam, the server counts how many messages are sent from each internet address. It only keeps a scrambled code of the address (a salted hash), only in its working memory, and for at most 24 hours. The legal basis is our legitimate interest in protecting the website.

Hosting

The website runs at Hetzner Online GmbH (Germany), in its data centre in Finland. The server does not keep visitor logs with internet addresses.

Your rights

You can ask to see, correct, export or delete your data, or object to its use, by e-mailing hello@longtermsolutions.eu. We don't sell or share personal data with anyone else.

If you are not satisfied with our answer, you can file a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be) or the supervisory authority in your own country.